Privacy Policy

Last Updated: August 12, 2026

Flint and Cedar ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and business information you provide when signing up or contacting us
  • Billing and payment information (processed securely through third-party payment providers)
  • Communications you have with us via email, phone, or SMS

Automatically Collected Information

  • Browser type, IP address, device type, and usage data when you visit our website
  • Cookies and similar tracking technologies (see Section 7)

2. SMS / Text Messaging and Phone Numbers

If you opt in to receive SMS messages from Flint and Cedar:

  • We collect your mobile phone number for the purpose of sending you transactional, informational, and promotional text messages related to our services.
  • We will not sell, rent, share, or disclose your mobile phone number or SMS opt-in data to any third party for marketing or promotional purposes.
  • Your phone number is used solely to communicate with you about your account, appointments, platform updates, and related business communications.
  • You may opt out at any time by replying STOP to any message we send. After opting out, we will not send further SMS messages unless you opt back in.
  • For help, reply HELP or contact us at caleb@flintandcedar.co.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our platform and services
  • Communicate with you about your account and our services
  • Send appointment reminders, onboarding updates, and follow-up messages
  • Process payments and manage billing
  • Respond to inquiries and provide customer support
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our platform (such as payment processors, email providers, and analytics tools), under strict confidentiality agreements.

We may also disclose information if required by law or to protect the rights, property, or safety of Flint and Cedar, our users, or the public.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Note that disabling cookies may affect some features of our website.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise these rights, contact us at caleb@flintandcedar.co.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: caleb@flintandcedar.co
  • Phone: (931) 225-9345
  • Website: https://flintandcedar.co

Terms & Conditions

Last Updated: August 12, 2026

Welcome to Flint and Cedar. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. About Flint and Cedar

Flint and Cedar is an AI-powered CRM and automation platform for local businesses, headquartered in Sparta, Tennessee. We provide tools including contact management, automated messaging, reputation management, and scheduling.

Contact Information:

  • Website: https://flintandcedar.co
  • Email: caleb@flintandcedar.co
  • Phone: (931) 225-9345

2. SMS / Text Messaging Terms

By providing your mobile phone number and opting in to receive SMS messages from Flint and Cedar, you agree to the following:

Consent

You consent to receive recurring automated text messages from Flint and Cedar at the mobile number you provide. These messages may include:

  • Appointment reminders and confirmations
  • Onboarding updates and platform notifications
  • Promotional offers about our services
  • Follow-up and support communications

Message Frequency

Message frequency varies based on your interactions with our platform and team. You may receive up to several messages per week.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to Opt Out

You can cancel SMS messages at any time. Reply STOP to any text message you receive from us. After texting STOP, you will receive one final confirmation message, and no further messages will be sent.

How to Get Help

For help or more information, reply HELP to any SMS message or contact us at caleb@flintandcedar.co or (931) 225-9345.

Supported Carriers

Flint and Cedar is not liable for delayed or undelivered messages. Carrier participation may vary.

3. Use of Services

You agree to use Flint and Cedar's platform and services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Transmit spam, unsolicited, or unauthorized messages
  • Impersonate any person or entity
  • Interfere with or disrupt the integrity of our services

4. Intellectual Property

All content, trademarks, and materials on the Flint and Cedar website and platform are owned by or licensed to Flint and Cedar. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Disclaimer of Warranties

Flint and Cedar provides its services "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

6. Limitation of Liability

To the maximum extent permitted by law, Flint and Cedar shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our services.

7. Privacy

Your use of our services is also governed by our Privacy Policy, available at https://flintandcedar.co/privacy.

8. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by the laws of the State of Tennessee, without regard to conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: caleb@flintandcedar.co
  • Phone: (931) 225-9345